Refund Policy

At BRIGHTARC, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a refund policy to ensure your concerns are addressed.

Eligibility for Returns

• Items must be returned within 30 days of purchase.
• Items must be unused and in the same condition that you received them.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Non-Refundable Items

Certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods. Please contact us if you have questions about specific items.

Processing Your Refund

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Contact Information

For more information about our refund policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].